SnapPuzzle - Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you use the SnapPuzzle mobile application (the "App").

1. INFORMATION WE COLLECT

1.1 Information You Provide to Us

When you use the App, we may collect information that you voluntarily provide to us when you contact us for support or feedback. This may include:

Contact information, such as your email address when you reach out to us for support
Feedback, comments, or suggestions you provide about the App
Any other information you choose to provide to us

1.2 Information Collected Automatically

When you use the App, we may automatically collect certain information about your device and usage of the App, including:

Device information: such as your mobile device model, operating system version, unique device identifiers, network information, and other device-related information
Usage data: information about how you interact with the App, including the features you use, the actions you take, the frequency and duration of your use, and other usage metrics
Location information: if you permit the App to access your location, we may collect your approximate location based on your IP address or precise location if you grant permission through your device settings

We collect this information using third-party analytics tools, such as Google Analytics, which help us understand how users interact with the App and improve our services.

1.3 Photos and Media Content

SnapPuzzle allows you to create puzzles using photos from your device's photo library. We do not automatically access or collect your photos unless you explicitly grant permission to access your photo library and select specific photos to use within the App. Any photos you choose to use in creating puzzles remain on your device unless you explicitly choose to share them through the App's sharing features.

When you create a puzzle, the App may temporarily store the puzzle image on your device for the purpose of editing and saving your work. We do not upload or store your photos or puzzle creations on our servers unless you choose to share them through the App's sharing functionality.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

To provide, maintain, and improve the App and our services
To develop new features and functionality for the App
To understand how users interact with the App and analyze usage trends
To personalize your experience and provide content and features tailored to your interests
To respond to your inquiries, provide support, and address your feedback
To protect the security and integrity of the App and our users
To comply with applicable laws and regulations

3. HOW WE SHARE YOUR INFORMATION

We do not share your personal information with third parties except in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as analytics providers, customer support services, and cloud storage providers. These service providers are contractually obligated to use your information only to provide the services we have requested and to protect your information with appropriate security measures.

3.2 For Legal Reasons

We may disclose your information if we believe it is necessary to comply with a legal obligation, such as a court order, subpoena, or other legal process. We may also disclose your information to protect our rights, privacy, safety, or property, or that of our users or others, or to prevent or investigate possible wrongdoing in connection with the App.

3.3 With Your Consent

We may share your information with third parties if you give us explicit consent to do so, such as when you choose to share a puzzle you created through the App's sharing features.

3.4 Aggregated or Anonymized Information

We may share aggregated or anonymized information that does not identify you personally with third parties for research, marketing, or other purposes.

4. DATA RETENTION

We retain the information we collect for as long as necessary to fulfill the purposes for which we collected it, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include:

The length of time we need the information to provide the App and our services
Whether we have a legal obligation to retain the information (such as tax, accounting, or other legal requirements)
The existence of a legal claim or dispute
Our legitimate business purposes, such as analyzing usage trends and improving the App

When we no longer need to retain your information, we will delete or anonymize it in a manner that prevents identification, or take other appropriate measures to protect your privacy.

5. YOUR RIGHTS AND CHOICES

5.1 Accessing and Correcting Your Information

You have the right to access the personal information we hold about you and to request that we correct any inaccurate information. If you would like to access or correct your information, please contact us using the contact information provided at the end of this Privacy Policy.

5.2 Deleting Your Information

You may request that we delete the personal information we have collected from you. To make such a request, please contact us using the contact information provided below. We will respond to your request in accordance with applicable laws.

Please note that deleting the App from your device will remove any locally stored puzzle creations and preferences. However, this may not delete all information we have collected about you, particularly information stored on our servers. To request complete deletion of your information, please contact us directly.

5.3 Controlling Permissions

You can control the permissions granted to the App through your device settings. For example, you can revoke the App's access to your photo library, location, or other device features at any time. Please note that disabling certain permissions may affect the functionality of the App.

5.4 Opting Out of Analytics

You can opt out of certain analytics data collection by adjusting your device settings or by following the instructions provided by the third-party analytics providers we use. For example, you can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.

6. SECURITY OF YOUR INFORMATION

We take reasonable measures to protect the information we collect from unauthorized access, use, or disclosure. These measures include:

Implementing technical and organizational security measures, such as encryption and access controls
Regularly reviewing our security practices and updating them as necessary
Limiting access to your information to only those employees, contractors, and service providers who need access to perform their duties

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately using the contact information provided below.

7. CHILDREN'S PRIVACY

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible. If you believe that we may have collected information from a child under 13, please contact us using the contact information provided below.

8. THIRD-PARTY LINKS AND SERVICES

The App may contain links to third-party websites or services, such as social media platforms or cloud storage services. This Privacy Policy does not apply to those third-party services, and we are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party services you access through the App.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will revise the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If we make material changes to this Privacy Policy, we will notify you by posting a notice in the App or by other means, such as email, if we have your contact information. Your continued use of the App after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

10. CONTACT US

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at:

luyinzhushou8705@163.com

This Privacy Policy was last updated in June 2023.

本隐私政策描述了当您使用拼图瞬间（"应用"）移动应用程序时，我们如何收集、使用和分享您的个人信息。

1. 我们收集的信息

1.1 您向我们提供的信息

当您使用本应用时，我们可能会收集您在联系我们寻求支持或反馈时自愿提供给我们的信息。这可能包括：

联系信息，例如您联系我们寻求支持时提供的电子邮件地址
您提供的有关应用的反馈、评论或建议
您选择提供给我们的任何其他信息

1.2 自动收集的信息

当您使用本应用时，我们可能会自动收集有关您的设备和应用使用情况的某些信息，包括：

设备信息：例如您的移动设备型号、操作系统版本、唯一设备标识符、网络信息和其他与设备相关的信息
使用数据：关于您如何与应用交互的信息，包括您使用的功能、您采取的操作、您的使用频率和持续时间以及其他使用指标
位置信息：如果您允许应用访问您的位置，我们可能会根据您的IP地址收集您的大致位置，或者如果您通过设备设置授予权限，则收集精确位置

我们使用第三方分析工具（如Google Analytics）收集此信息，这些工具帮助我们了解用户如何与应用交互并改进我们的服务。

1.3 照片和媒体内容

拼图瞬间允许您使用设备照片库中的照片创建拼图。除非您明确授予访问照片库的权限并选择在应用中使用特定照片，否则我们不会自动访问或收集您的照片。您选择用于创建拼图的任何照片都保留在您的设备上，除非您明确选择通过应用的分享功能分享它们。

当您创建拼图时，应用可能会在您的设备上临时存储拼图图像，以便编辑和保存您的作品。除非您选择通过应用的分享功能分享照片或拼图作品，否则我们不会将您的照片或拼图作品上传或存储在我们的服务器上。

2. 我们如何使用您的信息

我们将收集的信息用于以下目的：

提供、维护和改进应用及我们的服务
开发应用的新功能和功能
了解用户如何与应用交互并分析使用趋势
个性化您的体验，并提供适合您兴趣的内容和功能
回应您的询问，提供支持并处理您的反馈
保护应用和我们用户的安全性和完整性
遵守适用的法律法规

3. 我们如何分享您的信息

除以下情况外，我们不会与第三方分享您的个人信息：

3.1 服务提供商

我们可能会与代表我们提供服务的第三方服务提供商分享您的信息，例如分析提供商、客户支持服务和云存储提供商。这些服务提供商在合同上有义务仅将您的信息用于提供我们要求的服务，并采取适当的安全措施保护您的信息。

3.2 出于法律原因

如果我们认为有必要遵守法律义务（例如法院命令、传票或其他法律程序），我们可能会披露您的信息。我们也可能披露您的信息以保护我们的权利、隐私、安全或财产，或我们的用户或他人的权利、隐私、安全或财产，或防止或调查与应用相关的可能不当行为。

3.3 获得您的同意

如果您明确同意，我们可能会与第三方分享您的信息，例如当您选择通过应用的分享功能分享您创建的拼图时。

3.4 汇总或匿名信息

我们可能会与第三方分享不亲自识别您的汇总或匿名信息，用于研究、营销或其他目的。

4. 数据保留

我们会将收集的信息保留至实现收集目的所需的时间，除非法律要求或允许更长的保留期。我们用于确定保留期的标准包括：

我们需要信息来提供应用和服务的时间长度
我们是否有法律义务保留信息（例如税务、会计或其他法律要求）
法律主张或争议的存在
我们的合法业务目的，例如分析使用趋势和改进应用

当我们不再需要保留您的信息时，我们将以防止识别的方式删除或匿名化信息，或采取其他适当措施保护您的隐私。

5. 您的权利和选择

5.1 访问和更正您的信息

您有权访问我们持有的关于您的个人信息，并要求我们更正任何不准确的信息。如果您想访问或更正您的信息，请使用本隐私政策末尾提供的联系信息与我们联系。

5.2 删除您的信息

您可以要求我们删除我们从您那里收集的个人信息。要提出此类请求，请使用下面提供的联系信息与我们联系。我们将根据适用法律回应您的请求。

请注意，从您的设备上删除应用将删除所有本地存储的拼图作品和偏好设置。但是，这可能不会删除我们收集的关于您的所有信息，特别是存储在我们服务器上的信息。要请求完全删除您的信息，请直接与我们联系。

5.3 控制权限

您可以通过设备设置控制授予应用的权限。例如，您可以随时撤销应用对您的照片库、位置或其他设备功能的访问权限。请注意，禁用某些权限可能会影响应用的功能。

5.4 选择退出分析

您可以通过调整设备设置或按照我们使用的第三方分析提供商提供的说明选择退出某些分析数据收集。例如，您可以通过安装Google Analytics选择退出浏览器插件（可在https://tools.google.com/dlpage/gaoptout获取）来选择退出Google Analytics。

6. 您的信息安全

我们采取合理措施保护我们收集的信息免受未授权访问、使用或披露。这些措施包括：

实施技术和组织安全措施，例如加密和访问控制
定期审查我们的安全做法并在必要时更新它们
仅允许需要访问才能履行职责的员工、承包商和服务提供商访问您的信息

然而，通过互联网传输或电子存储的任何方法都不是完全安全的，我们不能保证您的信息的绝对安全。如果您有理由相信您与我们的互动不再安全，请立即使用下面提供的联系信息与我们联系。

7. 儿童隐私

本应用不适合13岁以下儿童使用。我们不会故意收集13岁以下儿童的个人信息。如果我们意识到我们在未经父母同意的情况下收集了13岁以下儿童的个人信息，我们将采取措施尽快删除该信息。如果您认为我们可能收集了13岁以下儿童的信息，请使用下面提供的联系信息与我们联系。

8. 第三方链接和服务

本应用可能包含指向第三方网站或服务的链接，例如社交媒体平台或云存储服务。本隐私政策不适用于这些第三方服务，我们对这些第三方的隐私做法或内容不承担责任。我们鼓励您查看您通过应用访问的任何第三方服务的隐私政策。

9. 本隐私政策的更改

我们可能会不时更新本隐私政策，以反映我们的做法、技术、法律要求或其他因素的变化。当我们进行更改时，我们将修改本隐私政策顶部的"最后更新"日期。我们鼓励您定期查看本隐私政策，以了解我们如何保护您的信息。

如果我们对本隐私政策进行重大更改，我们将通过在应用中发布通知或通过其他方式（例如电子邮件，如果我们有您的联系信息）通知您。在修订后的隐私政策生效日期后继续使用本应用即表示您接受这些更改。

10. 联系我们

如果您对本隐私政策或我们的隐私做法有任何问题、意见或疑虑，请通过以下方式联系我们：