DocuScan

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you use DocuScan (the "App").

1. Information We Collect

1.1 Information You Provide to Us

When you use the App, we may collect information that you voluntarily provide to us when you contact our customer support team, such as your name and email address. This information is collected solely for the purpose of responding to your inquiries and providing support.

1.2 Information Collected Automatically

When you use the App, we may automatically collect certain information about your device, including information about your mobile device, operating system, unique device identifiers, network information, and usage information. This information is collected to improve the App's functionality, troubleshoot technical issues, and understand how users interact with the App.

1.3 Documents and Images

DocuScan allows you to scan documents and images using your device's camera. All documents and images processed by the App remain on your device and are not uploaded to our servers unless you explicitly choose to share or export them through third-party services. We do not have access to the content of your scanned documents unless you voluntarily share them with us for support purposes.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve the App
  • To develop new features and functionality
  • To understand how users interact with the App
  • To respond to customer support inquiries
  • To prevent fraud and ensure the security of the App

3. How We Share Your Information

We do not share your personal information with third parties except in the following limited circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as analytics providers. These service providers are contractually obligated to use your information only to provide the services we've requested and to protect your information in accordance with this Privacy Policy.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

3.3 Protection of Rights

We may disclose your information if we believe that such disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

4. Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. If you contact us for support, we will retain the information you provide for as long as necessary to respond to your inquiry and for a reasonable period thereafter to ensure we can address any follow-up questions.

5. Your Choices and Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your personal information. You also have the right to object to or restrict certain processing of your information.

To exercise these rights, please contact us at saomiaoquannengwang2787@163.com. We will respond to your request within a reasonable timeframe.

You can also control the information collected by adjusting your device settings. For example, you can disable camera access in your device settings, although this will limit the functionality of the App.

6. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Third-Party Services

The App may contain links to third-party services or websites. This Privacy Policy does not apply to such third-party services. We are not responsible for the privacy practices or content of these third-party services. We encourage you to review the privacy policies of these third-party services before using them.

10. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws than your country of residence. By using the App, you consent to the transfer of your information to these countries.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at saomiaoquannengwang2787@163.com.

12. Additional Information for European Users

If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including the right to access your personal data, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability, and the right to object to processing.

If you are a resident of the EEA, our legal basis for collecting and using your personal information will depend on the specific context in which we collect it. We will only collect personal information from you if we have a legal basis to do so, such as with your consent, to perform a contract with you, or to comply with legal obligations.

You also have the right to lodge a complaint with a data protection authority if you believe that our processing of your personal information violates the GDPR.

13. Additional Information for California Users

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to request that we disclose what personal information we have collected about you, the right to request that we delete your personal information, and the right to opt-out of the sale of your personal information (although we do not sell your personal information).

To exercise these rights, please contact us at saomiaoquannengwang2787@163.com. We will verify your identity before responding to your request.

California residents under the age of 18 who are registered users of the App may request and obtain removal of content or information they have posted on the App by contacting us at saomiaoquannengwang2787@163.com. Please note that removal of content or information does not ensure complete or comprehensive removal of that content or information from all systems.

14. Data Processing Addendum

If you are a business entity located in the EEA, Switzerland, or the United Kingdom, you agree that we may process your personal data in accordance with this Privacy Policy and any applicable data processing addendum.

15. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the jurisdiction in which we operate, without regard to its conflict of law principles.

16. Severability

If any provision of this Privacy Policy is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Entire Agreement

This Privacy Policy constitutes the entire agreement between you and us with respect to the collection, use, and disclosure of your personal information in connection with the App.